Services

Operational support that goes beyond the task list

Some work needs reliable implementation. Some needs planning, coordination or a better process before anyone can implement it well.

Smart Cookie Studio can do both. We work across operations, marketing and admin, which means you don’t need three different people every time the work crosses an invisible job-description boundary.

Most clients need a mix. We’ll focus on the work that will make the biggest difference, wherever it happens to sit.

Operations & systems

Structure, coordination and practical improvement

We organise workflows, improve systems and coordinate the work that keeps projects and priorities moving. The goal is enough structure to make the business run reliably – without creating a colour-coded administrative theme park nobody wants to maintain.

This can include:

Workflow reviews and operational clean-ups
Project, launch and priority coordination
ClickUp, Asana or Trello setup and organisation
Process documentation and SOPs
Team, contractor and task coordination
Implementing new tools and processes
Capacity planning and simple operational reporting

Marketing support

The practical work behind consistent marketing

We handle the setup, coordination and follow-through between having a marketing idea and your audience actually seeing it. Your strategy still gets to be brilliant; it just no longer has to survive on good intentions alone.

This can include:

Email campaigns, newsletters and automations
CRM and subscriber-list management
Funnels, forms and landing-page setup
Website updates and content uploads
Online course, membership and digital-product platforms
Launch and campaign coordination
Content scheduling and marketing administration

Admin & day-to-day support

Reliable support for the work that keeps business moving

We take recurring work off your plate and keep it moving without needing to be reminded that it exists. The admin gets done properly, on time and with enough context to be genuinely useful.

This can include:

Inbox, calendar and document management
Invoicing, follow-ups and light financial administration
CRM, file and record maintenance
Client and supplier communication
Research, reporting and presentation support
Event and meeting coordination
Client onboarding and offboarding

Pricing Guide

Here’s how working together is structured, and what you can expect to pay.

Monthly Retainers

For founders who want consistent help from someone who understands how the business runs and can move between priorities as they change.

Packages start at $1,300 per month for up to 20 hours per month.

Short-term Projects

For a system, workflow, launch or defined operational project that needs focused attention and a proper finish.

Projects are quoted individually based on the outcome, complexity and work involved. You’ll know the scope and cost before work begins.

Not sure exactly what you need?

That’s completely normal.
Most founders come to us with a messy list of things that need fixing, organising, or finishing.

And as Marie Kondo says – we love mess.

Tell us what is taking up your time, what keeps getting stuck or what you’d like to stop carrying alone. We’ll help work out the most useful place to start.